Community Resources


Community Care

Kawartha Sexual Assault Centre

Description: Kawartha Sexual Assault Centre is a feminist, not-for-profit, charitable organization dedicated to supporting those affected by sexual and gender-based violence and harm. They offer individual counselling, psychoeducational and therapeutic groups and workshops, advocacy and accompaniment services, crisis support, peer supports, prevention education and professional training.
Location: 150 King Street, 3rd Floor Peterborough, ON K9J 2R9
Hours: Monday to Friday: 9:30am – 4:30pm
Phone Number: Crisis Line 1-705-741-0260, Office 705-748-5901
Website: http://kawarthasexualassaultcentre.com/

211 Ontario

Description: 211 connects people to the right information and services, strengthens Canada’s health and human services, and helps Canadians become more engaged with their communities.
Phone Number: 2-1-1, Toll-free 1-877-330-3213, TTY 855-405-7446
Website: https://211ontario.ca/

Community Care Peterborough

Description: Powered by volunteers and staff, Community Care Peterborough supports the health and well-being of individuals, caregivers, and communities. Through a network of community offices throughout the City and County of Peterborough, their staff and volunteers provide a variety of essential services to seniors (60+) and adults with physical challenges (18+) empowering them to live at home.
Location: 185 Hunter Street East, Peterborough, ON K9H 0H1
Phone Number: 705-742-7067
Email:
Website: https://www.commcareptbo.org/
Resource Page: https://www.commcareptbo.org/service/community-resource-directory

Crisis & Helplines

All helplines listed below are accessible 24/7

Telecare Distress Centre

Description: We are a local call centre which offers a non-judgemental, confidential listening ear to anyone in need
Phone Number: 705-745-2273
Email:
Website: http://www.telecarepeterborough.org/

Four County Crisis

Description: provides professional crisis intervention support directly to community members within the four counties of Haliburton, Northumberland
Phone Number: 705-745-6484 Toll Free 1-866-995-9933
Email:
Website: https://cmhahkpr.ca

Assaulted Women Helpline

Description: Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse
Phone Number: 416-863-0511 Toll Free 1-866-863-0511 TTY 1-866-863-7863
Website: http://www.awhl.org/contact-us

Fem’aide

Description: Provincial support line for francophones. For women affected by violence. Offers a listening ear, information, safety planning, information and referral to local services, regional and provincial.
Phone Number: 1-877-336-2433 Toll Free 1-877-336-2433 Crisis Line 1- 877-336-2433
Email:
Website: www.femaide.ca

Crisis Service Canada

Description: We offer a nationally available, regionally delivered service to anyone thinking about or affected by suicide.
Phone Number: 437-317-4888 Crisis Line 1-833-456-4566
Email:
Website: www.crisisservicescanada.ca

Victim Service of Peterborough

Description: Victim Services of Peterborough & Northumberland (VSPN) is a confidential community-based service that provides immediate emotional and practical support to victims of crime and tragedy.
Phone Number: 705-748-0324 Crisis Line: 1-888-822-7729 Fax: 705-748-5452
Email:
Website: http://victimservicespn.ca/

Peterborough Police: Victim Services

Description: Two-civilian Co-ordinators share the responsibilities in this unit. They perform their duties separately, but collaboratively with police, solely for the support of the victims of crime and tragic circumstances.
Phone Number: 705-876-1122 ext #268
Website: https://www.peterboroughpolice.com/en/learn/victim-services.aspx

KSAC Helpline

Description: The Crisis Support Line is a confidential service available service available 24-hours a day, seven days a week, including weekends and holidays. Unconditional and nonjudgemental support and information is available to individuals of both recent and historical sexual assault, as well as other forms of sexual violence.
Phone Number: 1-866-298-7778
Email:
Website: http://kawarthasexualassaultcentre.com/24-7-crisis-support-line/

Peterborough Resources & Supports for Bereavement

Bereavement Families of Ontario Peterborough Region

Location: 216 Elmdale Cres Peterborough, ON K9H 6G3
Phone Number: 705-743-7233 or 1-866-887-2912
Hours: Call by appointment
Description: An organization of bereaved volunteers providing support and education to those who are now living their own grief experience. Services and programs offer one-on-one support, education, and self-help groups.

Campbellford & District Palliative Care

Location: PO Box 154 174 Oliver Rd Campbellford, ON KOL 1L0
Phone Number:  705-653-5208
Hours: Mon-Fri: 8:30AM-4PM
Description:  Hospice Palliative Care is active compassionate care given to people living with a life-threatening illness and to their families, friends and caregivers. Hospice Palliative Care offers emotional, social and spiritual support to those in need.

Hospice Peterborough

Location: 439 St Peterborough, ON K9H 4E4
Phone Number: 705-742-0064
Hours: Mon-Fri 9AM-5PM
Description: Hospice Peterborough is a program of active compassionate care and support services which seeks to enhance the comfort, dignity and quality of life of individuals and families who live with cancer, advanced illness, or grief.

Resources & Supports for Folks with Disabilities

Community Living Peterborough

Hours: Monday-Friday 8AM-5PM
Address: 223 Aylmer St. Peterborough, ON K9J 3K3
Description: provides supports and services which promote the personal growth and community participation of people with intellectual disabilities and their families.
Email:
Phone number: 705-743-2411, Crisis Line 705-876-1810

Kawartha Participation Project (KPP)

Hours: Monday-Friday 9AM-4PM
Address: 77 Towerhill Rd Peterborough, ON K9H 7N3
Description: KKP helps support people with disabilities live in their community independently.
Email:
Phone Number: 705-745-4122

Ontario Ministry of Community and Social Services

Hours: Monday-Friday 8:30AM-5PM
Address: 360 George St. N, 2nd Floor Peterborough, ON K9H 7E7
Description: Ontario Disabilities Support programs provide employment supports that enable people with disabilities to get and keep jobs.
Website: https://www.mcss.gov.on.ca/wp/en/contact-us/
Phone Number: 705-742-9292

Canopy Support Services (formerly Tri County Behavioural Services)

Address: 150 O’Carroll Avenue, Peterborough, ON K9H 4V3
Description: Services include: assessment of adaptive skills and functional evaluation of treatment plans and strategies based on principles of Applied Behavioural Analysis, Caregiver training and Group instruction, workshops, and training in crisis prevention and treatment intervention strategies.
Email:
Phone Number: 705-876-9245

Council For Persons with Disabilities

Hours: by appointment
Address: 175 George St. N Peterborough, ON K9H 3G6
Description: Provides a forum to identify and document the issues and needs of person who have disabilities, the Council makes it possible for the community to plan for the inclusion of all its citizens into all aspects of community life.
Email:
Phone Number: 705-874-8661

Resources for Youth & Families in the Peterborough Area

Peterborough Youth Services

Description: Provides counselling for youth who are struggling with social and emotional difficulties including trauma or abuse, parent/child conflict, family breakdown and conflict with the law.
Hours: Monday to Wednesday 9AM-7PM & Thursday to Friday 9AM-5PM
Location: 459 Reid St, 1st Floor, Peterborough, ON K9H 4G7
Phone number: 705-743-1681 Toll Free 1-888-475-3420
Email:
Website: https://www.pysonline.ca/

Dalhousie Youth Support

Description: Provide a nurturing, safe environment for youth who have been in conflict with the criminal justice system.
Hours: Monday to Friday 9AM-5PM
Location: 189 Dalhousie Street, PO box 343, Peterborough, ON, K9J 6Z3
Phone number: 705-749-5705
Email:
Website: www.dyss.ca

Peterborough Child & Family Centre

Description: Offered programs and services in a variety of safe, accessible, urban and rural locations
Hours: Monday-Friday 9AM-4:30PM
Location: 201 Antrim St., Peterborough
Phone number: 705-748-9144 Fax 705-748-9177
Email: Email is through a dropbox on their website
Website: https://ptbocfc.ca

Kawartha Haliburton Children’s Aid Society

Description: The Kawartha Haliburton Children’s Aid Society is a community service agency mandated by the Province of Ontario through the Child and Family Services Act, to ensure the best interests, protection and well-being of children.
Hours: Monday to Friday 9AM-4:30PM
Location: 1100 Chemong Rd, Peterborough, ON, K9H 7S2
Phone number: 705-743-9751
Kids Helpline: 1-800-668-6868
Website: https://www.khcas.on.ca/about-us/

Kawartha Youth Unlimited

Description: Offer several mainstay programs and are constantly evolving as they respond to needs in the youth culture.
Hours: Monday to Friday 9:30AM-4:30PM
Location: 256 Brock St. Peterborough, ON K9H 29H
Phone number: 705-743-2900
Email:
Website: www.youthunlimitedkaw.com

Peterborough Area Employment Services

Peterborough Employment Resource Centre

Hours: Mon-Tues: 1PM-4:15PM, Thurs-Fri: 1PM-3PM
Description: Is a self-help centre, which provides current resource materials, equipment and professional assistance from qualified staff to individuals conducting a self-directed job search, or working on health, housing, school, or training activities.
Location: 2nd Floor, 178 Charlotte Street, P.O. Box 4138, Peterborough, ON K9J 8S1
Phone Number: 705-748-8830 ext. 3310
Website: https://www.peterborough.ca/en/city-services/employment-services.aspx

Fleming Crew: Employment Centre

Hours: Mon: 8:30AM-6PM, Tues-Fri: 8:30AM-4:30PM
Description: Fleming CREW has several free services, funded by Employment Ontario, to make the process of job search and career planning easier and more effective.
Location:  1550 Lansdowne Street West, Peterborough, ON K9J 1Z5
Phone Number: 705-775-2739
Email:
Website: http://flemingcrew.ca/

Peterborough Service Canada Centre

Hours: Mon-Fri: 8AM-4PM
Description: Provide unemployment support for Peterborough community members.
Location:  216 George Street North, Peterborough, ON K9J 3G7
Phone Number: 1-800-277-9914
Website: http://www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?rc=3563&lang=eng

EPC Peterborough

Hours: Mon-Fri: 8:45AM-4:45PM
Description: Employment Planning & Counselling-Peterborough is a not-for-profit, charitable organization that aims to provide superior career development and employment related programs and services.
Location: 418 Sheridan St. Peterborough ON, K9H 3J9
Phone Number: 705-748-9110
Email: Accessible through EPC website
Website: https://www.epcjobs.ca/

This information was collected in December 2019 and brought to you by OPIRG Peterborough

Legal Aid Ontario

Description: Accept Application for legal aid from low income individuals with legal issues in areas including criminal, family, immigration, mental health and poverty law.
Hours: Monday to Friday 9AM-5PM
Location: Building, Main Level, 364 Water St, Peterborough, ON K9H 3L6
Phone Number: 705-743-5430
Email:
Website: https://www.legalaid.on.ca/lawyers-legal-professioanls/contacts-for-lawyers/

Peterborough Community Legal Centre

Description: The Peterborough Community Legal Centre provides free legal advice and or/ legal representation for low-income residents of Peterborough City and County in the following areas: Ontario Works/welfare, Ontario Disability, CPP, Housing (tenants only), Workers’ Rights (Employment Insurance, Employment Standards, WSIB), Consumer Protection and Education law.
Hours: Walk in Advice: Mon to Fri 9AM-11:30AM, Walk in Housing Clinic 9AM-11:30AM, Main Office: Mon,Tues, Thurs, Fri 8:30AM-4:30PM *Wed 8:30AM- 12 noon by appointment
Location: 150 King St. Peterborough, ON K9J 2R9
Phone Number: 416-408-4420
Email:
Website: https://centraleastontario.cioc.ca/record/PET0560

Pro Bono Ontario

Description: Offer free legal advice for all
Hours: Monday to Friday 9:30AM-11:30AM, 1PM-3PM
Location: 110-393 University Avenue Toronto, ON M5G 1E6
Phone Number: 1-855-255-7256
Website: https://www.probonoontario.org/hotline/

John Howard Society

Description: Provides support to youth and their families who are attending Youth Court. Assistance may include: identifying duty counsel, explaining court procedure, information about the Youth Criminal Justice Act or other provincial and federal legislation, referrals to community resources and programs.
Hours: Mon to Fri: 9AM-5:30PM
Location: 305 Stewart St. Peterborough, ON K9J 3N2
Phone Number: 705-743-8331
Email:
Website: https://johnhoward.on.ca/peterborough/

Shelters in the Peterborough Area

Brock Mission

Description: Provides emergency shelter, food, clothing, support and referrals for community services to single males who are over the age of 24.
Location: Men’s Shelter: 217 Murray St. Peterborough, ON K9H 2S7
Phone Number: 705-748-4766
Eligible: Men that are 24 years old and up

Brock Mission: Cameron House

Description: Provides emergency shelter services to women over the age of 18 years. Cameron house is operated by Brock Mission
Location: 738 Chemong Road, Peterborough, ON
Phone Number: 705-748-4766 ext. #2
Eligible: Women that are 18 years old and up

Yes Shelter For Youth & Families

Description: Provides hostel services to youth up to age 24 years and to families with children. Also offers programs for at-risk youth to achieve their goals!
Location: 196 Brock St. Peterborough, ON K9H 2P4
Phone Number: 705-748-3851
Email:
Eligible: All are welcomed

YMCA Peterborough & Haliburton Crossroads Shelters

Description: They provide 24-hour emergency shelter, meals and support for women and children fleeing abuse of any kind (physical, emotional, sexual or financial), 365 days a year
Location: 216 Simcoe Street, Peterborough, ON K9H 2H7
Phone Number: 705-743-4135 24 Hours Support & Crisis Line: 1-800-461-7656
Eligible: All are welcomed

Mental Health & Addiction Resources, Supports, & Services in the Peterborough Area

Canada Health Recovery Centre

Location: 2225 Lansdowne St, Peterborough ON K9J 0G5
Phone Number: 1-844-264-99095
Description: CHRC Addiction Treatment Centre, treats all forms of alcohol and chemical dependency, including concurrent mental health issues such as anxiety and depression, without prescribing psychotropic drugs.

Canadian Mental Health Association Peterborough Branch

Location:  466 George St N Peterborough (office), ON K9H 3R7
Hours: Mon-Fri 8:30AM-4:30PM
Phone Number: 705-748-6711 or 1-866-990-9956
Description: The association provides opportunities and develops the community supports necessary for individuals with mental illnesses (who may also have developmental disabilities) to enhance their mental health and work toward the life they wish to have.

Peterborough Clinic: Family Health Team Mental Health Clinicians

Location: 26 Hospital Dr, Peterborough, ON K9J 7C3
Hours: Mon-Sat: 7:30AM-5:00PM Sun: 10AM-1PM
Phone Number: (705)- 704-6522
Description: The Peterborough Clinic provides a broad array of services and treatment options to enable patients to receive a full spectrum of care in one convenient location.

Kinark Child and Family Service Peterborough Office

Location: 466 George St N Peterborough (office), ON K9H 3R7
Hours: Mon-Fri 8:30AM-4:30PM
Phone Number:  705-748-6711 or 1-866-990-9956
Description: The association provides opportunities and develops the community supports necessary for individuals with mental illnesses (who may also have developmental disabilities) to enhance their mental health and work toward the life they wish to have.

Community Counselling and Resource Centre

Location: 459 Reid Street, Peterborough, ON K9H 4G7
Phone Number: 705-742-425
Description: Community Counselling and Resource Centre exists to make a positive and lasting difference in people’s lives. Community Counselling and Resource Centre helps people strengthen their lives and promotes community well-being.

Ontario Addiction Treatment Centre

Location: 215 Sherbrooke St, Peterborough, ON K9J 2N2
Hours: Monday-Tuesday: 8AM-4PM, Wednesday: 8AM-12:30pm, Thursday: 8AM-6PM, Friday: 8AM-3PM, Saturday-Sunday: 9AM-12PM
Phone Number:  Phone: 705-438-0995, Info Line for new patients: 1-877-937-2282
Description: Utilizing a multi-disciplinary approach, the Ontario Addiction Treatment Centre is committed to improve the lives of individuals living with the devastating effects of drug addiction, and lessening the adverse impact on families and society as a whole, through the provision of a range of harm reduction and supportive treatment modalities.

Four Counties Addiction Service Team (FOUR CAST)

Location: 200-130 Hunter Street West, Peterborough, ON, K9H 2K8
Phone Number: 705-876-1292 or 1-800-461-19019 (Toll Free)
Description: If you or someone you care about is struggling with alcohol, drug or gambling related problems. Fourcast provides community addiction treatment programs in the countries of Peterborough, Northumberland, Haliburton and the City Kawartha Lakes.

OPIRG Peterborough