Community Care
Kawartha Sexual Assault Centre
Description: Kawartha Sexual Assault Centre is a feminist, not-for-profit, charitable organization dedicated to supporting those affected by sexual and gender-based violence and harm. They offer individual counselling, psychoeducational and therapeutic groups and workshops, advocacy and accompaniment services, crisis support, peer supports, prevention education and professional training.
Location: 150 King Street, 3rd Floor Peterborough, ON K9J 2R9
Phone Number: Crisis Line 1-705-741-0260, Office 705-748-5901
Hours: Mon-Fri 9:30 AM – 4:30 PM
Email: Email is available through a dropbox on their website
Website: http://kawarthasexualassaultcentre.com/
211 Ontario
Description: 211 connects people to the right information and services, strengthens Canada’s health and human services, and helps Canadians become more engaged with their communities.
Location: 1 St Clair Ave W #1000 Toronto, ON M4V 1K6
Phone Number: 2-1-1, Toll-Free 1-877-330-3213, TTY 855-405-7446
Hours: Mon-Fri 8 AM – 7PM, Sat-Sun 8 AM – 3 PM
Email: Email is available through a dropbox on their website
Website: https://211ontario.ca/
Community Care Peterborough
Description: Powered by volunteers and staff, Community Care Peterborough supports the health and well-being of individuals, caregivers, and communities. Through a network of community offices throughout the City and County of Peterborough, their staff and volunteers provide a variety of essential services to seniors (60+) and adults with physical challenges (18+) empowering them to live at home.
Location: 185 Hunter Street East, Peterborough, ON K9H 0H1
Phone Number: 705-742-7067
Hours: Mon-Fri 9 AM – 4 PM
Email:
Website: https://www.commcareptbo.org/
Resource Page: https://www.commcareptbo.org/service/community-resource-directory
Crisis & Helplines
All helplines listed below are accessible 24/7 unless otherwise specified.
Telecare Distress Centre
Description: We are a local call centre which offers a non-judgemental, confidential listening ear to anyone in need.
Phone Number: 705-745-2273
Email:
Website: http://www.telecarepeterborough.org/
Four County Crisis
Description: Provides professional crisis intervention support directly to community members.
Phone Number: 705-745-6484, Toll-Free 1-866-995-9933
Email:
Website: https://cmhahkpr.ca
Assaulted Women Helpline
Description: Free, anonymous, confidential 24-hr telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.
Phone Number: 416-863-0511, Toll-Free 1-866-863-0511, TTY 1-866-863-7863
Website: http://www.awhl.org/contact-us
Fem’aide
Description: Provincial support line for francophone women affected by violence. Offers a listening ear, information, safety planning, and referrals to local services – regional and provincial.
Phone Number: 1-877-336-2433, Toll-Free 1-877-336-2433, Crisis Line 1-877-336-2433
Email:
Website: www.femaide.ca
Crisis Service Canada
Description: We offer a nationally available, regionally delivered service to anyone thinking about or affected by suicide.
Phone Number: 437-317-4888, Crisis Line 1-833-456-4566
Email:
Website: www.crisisservicescanada.ca
Victim Service of Peterborough
Description: Victim Services of Peterborough & Northumberland (VSPN) is a confidential community-based service that provides immediate emotional and practical support to victims of crime and tragedy.
Phone Number: 705-748-0324, Crisis Line: 1-888-822-7729
Fax: 705-748-5452
Email:
Website: http://victimservicespn.ca/
Peterborough Police: Victim Services
Description: Two-civilian co-ordinators share the responsibilities in this unit. They perform their duties separately, but collaboratively with police, solely for the support of the victims of crime and tragic circumstances.
Phone Number: 705-876-1122 ext #268
Website: https://www.peterboroughpolice.com/en/learn/victim-services.aspx
KSAC Helpline
Description: The Crisis Support Line is a confidential service available 24-hours a day, seven days a week, including weekends and holidays. Unconditional and nonjudgemental support and information is available to individuals of both recent and historical sexual assault, as well as other forms of sexual violence.
Phone Number: 1-866-298-7778
Email:
Website: http://kawarthasexualassaultcentre.com/24-7-crisis-support-line/
Trans Lifeline
Description: Grassroots hotline and non-profit offering 24/7 direct emotional and financial support to trans people in crisis. Run by and for trans people.
Phone Number: 877-330-6366
Email: Email is available through a dropbox on their website
Website: https://translifeline.org/
LGBT Youthline
Description: 2SLGBTQ+ youth age 29 and under can access free and confidential peer support through phone, text, or online chat services
Phone Number: 416-962-2232, Toll-Free 1-800-268-9688, Text 647-694-4275
Hours: Phone Mon-Tues 4 PM – 9:30 PM, Text Sun-Fri 4 PM – 9:30 PM
Email:
Website: https://www.youthline.ca/
Peterborough Resources & Supports for Bereavement
Bereavement Families of Ontario Peterborough Region
Description: An organization of bereaved volunteers providing support and education to those who are now living their own grief experience. Services and programs offer one-on-one support, education, and self-help groups.
Location: 403 McDonnel St, Peterborough, ON K9H 2X5
Phone Number: 705-743-7233
Hours: Call by appointment
Email:
Website: https://bfoptbo.ca/
Campbellford & District Palliative Care
Description: Hospice Palliative Care is active compassionate care given to people living with a life-threatening illness and to their families, friends, and caregivers. Hospice Palliative Care offers emotional, social, and spiritual support to those in need.
Location: PO Box 154 174 Oliver Rd Campbellford, ON KOL 1L0
Phone Number: 705-653-5208
Hospice Peterborough
Description: Hospice Peterborough is a program of active compassionate care and support services which seeks to enhance the comfort, dignity, and quality of life of individuals and families who live with cancer, advanced illness, or grief.
Location: 325 London St Peterborough, ON K9H 2Z5
Phone Number: 705-742-4042, Toll-Free 1-800-790-0867
Hours: Mon-Fri 9 AM – 5 PM
Fax: 705-742-0064
Email:
Website: https://www.hospicepeterborough.org/
Resources & Supports for Folks with Disabilities
Community Living Peterborough
Description: Provides support and services which promote the personal growth and community participation of people with intellectual disabilities and their families.
Location: 223 Aylmer St. Peterborough, ON K9J 3K3
Phone Number: 705-743-2411, Crisis Line 705-876-1810
Hours: Mon-Fri 8:30 AM – 4:30 PM
Email:
Website: https://www.clth.ca/
Kawartha Participation Project (KPP)
Description: KKP helps support people with disabilities to live in their community independently.
Location: 77 Towerhill Rd Peterborough, ON K9H 7N3
Phone Number: 705-745-4122
Hours: Mon-Fri 9 AM – 4 PM
Email:
Website: https://kpp.ca/
Ontario Ministry of Community and Social Services
Description: Ontario Disabilities Support programs provide employment supports that enable people with disabilities to get and keep jobs.
Location: 360 George St N, 2nd Floor Peterborough, ON K9H 7E7
Phone Number: 705-742-9292, Toll-Free 1-800-663-8560, TTY 705-742-8915
Hours: Mon-Fri 8:30 AM – 5 PM
Email:
Website: https://centraleastontario.cioc.ca/record/SHA0675
Canopy Support Services (formerly Tri County Behavioural Services)
Description: Services include: assessment of adaptive skills and functional evaluation of treatment plans and strategies based on principles of Applied Behavioural Analysis, Caregiver training and Group instruction, workshops, and training in crisis prevention and treatment intervention strategies.
Location: 150 O’Carroll Avenue, Peterborough, ON K9H 4V3
Phone Number: 705-876-9245, Toll-Free 1-888-616-3456
Hours: Mon-Fri 8:30 AM – 4:30 PM
Email:
Website: https://www.canopysupport.ca/
Council For Persons with Disabilities
Description: Provides a forum to identify and document the issues and needs of people who have disabilities, the Council makes it possible for the community to plan for the inclusion of all its citizens into all aspects of community life.
Address: 270 George St N Peterborough, ON K9J 3H1
Hours: Mon-Fri 8:30 AM – 4:30 PM
Phone Number: 705-874-8661
Email:
Website: https://www.pcpd.ca/
Resources for Youth & Families in the Peterborough Area
Peterborough Youth Services
Description: Provides counselling for youth who are struggling with social and emotional difficulties including trauma or abuse, parent/child conflict, family breakdown, and conflict with the law.
Location: 459 Reid St, 1st Floor, Peterborough, ON K9H 4G7
Phone Number: 705-743-1681, Toll-Free 1-888-475-3420
Hours: Mon-Fri 9 AM – 5 PM
Email:
Website: https://www.pysonline.ca/
Dalhousie Youth Support
Description: Provide a nurturing, safe environment for youth who have been in conflict with the criminal justice system.
Location: 189 Dalhousie Street PO box 343, Peterborough, ON, K9J 2M1
Phone Number: 705-749-5705
Hours: Mon-Thurs 9 AM – 5:30 PM, Fri 9 AM – 3 PM
Email:
Website: www.dyss.ca
Peterborough Child & Family Centre
Description: Offered programs and services in a variety of safe, accessible, urban and rural locations
Location: 201 Antrim St Peterborough, ON K9H 3G5
Phone Number: 705-748-9144, Fax 705-748-9177
Hours: Mon-Fri 9 AM – 4:30 PM
Email: Email is available through a dropbox on their website
Website: https://ptbocfc.ca
Kawartha Haliburton Children’s Aid Society
Description: The Kawartha Haliburton Children’s Aid Society is a community service agency mandated by the Province of Ontario through the Child and Family Services Act, to ensure the best interests, protection, and well-being of children.
Location: 1100 Chemong Rd, Peterborough, ON, K9H 7S2
Phone Number: 705-743-9751, Toll-Free 800-661-2843, Kids Helpline: 1-800-668-6868
Hours: Mon-Fri 9 AM – 5 PM
Website: https://www.khcas.on.ca/about-us/
Kawartha Youth Unlimited
Description: Offer several mainstay programs and are constantly evolving as they respond to needs in the youth culture.
Location: 256 Brock St Peterborough, ON K9H 2P7
Phone number: 705-743-2900
Hours: Mon-Fri 10 AM – 4 PM
Email:
Website: https://yfc.ca/kawartha/
Peterborough Area Employment Services
Peterborough Employment Resource Centre
Description: A self-help centre that provides current resource materials, equipment, and professional assistance from qualified staff to individuals conducting a self-directed job search, or working on health, housing, school, or training activities.
Location: 178 Charlotte Street, 2nd floor, P.O. Box 4138, Peterborough, ON K9J 2T8
Phone Number: 705-748-8830 ext. 3310
Hours: Mon-Fri 8:15 AM – 4:30 PM
Website: https://www.peterborough.ca/en/city-services/employment-services.aspx
Peterborough Service Canada Centre
Description: Provide unemployment support for Peterborough community members.
Location: 216 George Street North, Peterborough, ON K9J 3G7
Phone Number: 1-800-277-9914
Hours: Mon-Fri 8:30 AM – 4 PM
Website: http://www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?rc=3563&lang=eng
EPC Peterborough
Description: Employment Planning & Counselling-Peterborough is a not-for-profit, charitable organization that aims to provide superior career development and employment-related programs and services.
Location: 418 Sheridan St Peterborough ON, K9H 3J9
Phone Number: 705-748-9110
Hours: Mon, Tues, Wed, Fri 8:45 AM – 4:45 PM, Thurs 8:45 AM – 6 PM,
Email: Email is available through a dropbox on their website
Website: https://www.epcjobs.ca/
Legal Support in Peterborough
This information was collected in December 2019 and is brought to you by OPIRG Peterborough
Legal Aid Ontario
Description: Accept applications for legal aid from low income individuals with legal issues in areas including criminal, family, immigration, mental health, and poverty law.
Location: 364 Water St, Main Level, Peterborough, ON K9H 3L6
Phone Number: 705-743-5430
Hours: Mon-Fri 8 AM – 5 PM
Email:
Website: https://www.legalaid.on.ca/lawyers-legal-professioanls/contacts-for-lawyers/
Peterborough Community Legal Centre
Description: The Peterborough Community Legal Centre provides free legal advice and/or legal representation for low-income residents of Peterborough City and County in the following areas: Ontario Works/welfare, Ontario Disability, CPP, Housing (tenants only), Workers’ Rights (Employment Insurance, Employment Standards, WSIB), Consumer Protection and Education law.
Location: 150 King St #4 Peterborough, ON K9J 2R9
Phone Number: 705-749-9355
Hours: Mon, Tues, Thurs, Fri 8:30 AM – 4:30 PM, Wed 8:30 AM – 12 PM
Email:
Website: https://www.ptbo-clc.org/
Pro Bono Ontario
Description: Offer free legal advice for all.
Location: 110-393 University Avenue Toronto, ON M5G 1E6
Phone Number: 1-855-255-7256
Hours: Mon-Fri 9 AM – 5 PM
Website: https://www.probonoontario.org/hotline/
John Howard Society
Description: Provides support to youth and their families who are attending Youth Court. Assistance may include: identifying duty counsel, explaining court procedure, information about the Youth Criminal Justice Act or other provincial and federal legislation, and referrals to community resources and programs.
Location: 305 Stewart St Peterborough, ON K9J 3N2
Phone Number: 705-743-8331
Hours: Mon-Thurs 9 AM – 4:30 PM
Email:
Website: https://johnhoward.on.ca/peterborough/
Shelters in the Peterborough Area
Brock Mission
Description: Provides emergency shelter, food, clothing, support, and referrals for community services to single males who are over the age of 24.
Location: 217 Murray St Peterborough, ON K9H 2S5
Phone Number: 705-748-4766
Hours: Open 24/7
Email:
Website: http://www.brockmission.ca/index.html
Eligible: Men that are 24 years old and up
Brock Mission: Cameron House
Description: Provides emergency shelter services to women over the age of 18 years. Cameron House is operated by Brock Mission
Location: 738 Chemong Rd Peterborough, ON K9H 5Y9
Phone Number: 705-748-4766 ext. #2
Hours: Open 24/7
Email:
Website: https://www.brockmission.ca/index.html
Eligible: Women that are 18 years old and up
Yes Shelter For Youth & Families
Description: Provides hostel services to youth up to age 24 years and to families with children. Also offers programs for at-risk youth to achieve their goals.
Location: 196 Brock St Peterborough, ON K9H 2P4
Phone Number: 705-748-3851
Hours: Open 24/7
Email:
Website: https://yesshelter.ca/
Eligible: All youth up to age 24 and families are welcome
YWCA Peterborough & Haliburton Crossroads Shelters
Description: They provide 24-hour emergency shelter, meals, and support for women and children fleeing abuse of any kind (physical, emotional, sexual, or financial), 365 days a year.
Location: 216 Simcoe Street, Peterborough, ON K9H 2H7
Phone Number: Shelter 705-743-4135, 24 Hours Support & Crisis Line 1-800-461-7656, Text 705-991-0110
Hours: Open 24/7
Email: Email is available through a dropbox on their website
Website: https://ywcapeterborough.org/
Eligible: All woman-identified individuals are welcome, including cis and trans women
Mental Health & Addiction Resources, Supports, & Services in the Peterborough Area
Gateway Recovery Centre
Description: Treats all forms of alcohol and chemical dependency, including concurrent mental health issues such as anxiety and depression, without prescribing psychotropic drugs.
Location: 2225 Lansdowne St Peterborough, ON K9J 0G5
Phone Number: 705-710-2253, Toll-Free 1-866-926-2710
Hours: Open 24/7
Website: https://www.edgewoodhealthnetwork.com
Canadian Mental Health Association Peterborough Branch
Description: The association provides opportunities and develops the community supports necessary for individuals with mental illnesses (who may also have developmental disabilities) to enhance their mental health and work toward the life they wish to have.
Location: 466 George St N Peterborough (office), ON K9H 3R7
Phone Number: 705-748-6711, Toll-Free 1-866-990-9956
Hours: Mon-Fri 8:30 AM – 4:30 PM
Email: General , Health Information
Website: https://cmhahkpr.ca/
Peterborough Clinic: Family Health Team Mental Health Clinicians
Description: The Peterborough Clinic provides a broad array of services and treatment options to enable patients to receive a full spectrum of care in one convenient location.
Location: 26 Hospital Dr Peterborough, ON K9J 7C3
Phone Number: 705-743-2040
Hours: Mon-Sat 7:30 AM – 5 PM, Sun 10 AM – 1 PM
Email:
Website: https://www.ptboclinic.com/
Kinark Child and Family Service Peterborough Office
Description: The association provides opportunities and develops the community supports necessary for individuals with mental illnesses (who may also have developmental disabilities) to enhance their mental health and work toward the life they wish to have.
Location: 380 Armour Rd, Suite 275 Peterborough, ON K9H 7L7 and 1445 Monaghan Rd N, Peterborough, ON K9J 5M8
Phone Number: Office 1-800-386-6561, Central Intake 1-888-454-6275
Hours: Mon-Thurs 9 AM – 8 PM, Fri 9 AM – 5 PM
Website: https://www.kinark.on.ca/
Community Counselling and Resource Centre
Description: Community Counselling and Resource Centre exists to make a positive and lasting difference in people’s lives. Community Counselling and Resource Centre helps people strengthen their lives and promotes community well-being.
Location: 540 George St North Peterborough, ON K9H 3S2
Phone Number: 705-743-2272, Toll-Free 1-800-274-1611
Hours: Mon-Fri 8:30 AM – 4:30 PM
Email:
Website: https://www.ccrc-ptbo.com/
Ontario Addiction Treatment Centre
Description: Utilizing a multi-disciplinary approach, the Ontario Addiction Treatment Centre is committed to improving the lives of individuals living with the devastating effects of drug addiction, and lessening the adverse impact on families and society as a whole, through the provision of a range of harm reduction and supportive treatment modalities.
Location: 215 Sherbrooke St, Peterborough, ON K9J 2N2
Phone Number: Phone: 705-438-0995, Info Line for New Patients 1-877-937-2282
Hours: Mon-Tues 8 AM – 4 PM, Wed 8 AM – 12:30 PM, Thurs 8 AM – 6 PM, Fri 8 AM – 3 PM, Sat-Sun 9 AM – 12 PM
Website: https://www.oatc.ca/
Four Counties Addiction Service Team (FOURCAST)
Description: If you or someone you care about is struggling with alcohol, drug, or gambling-related problems. Fourcast provides community addiction treatment programs in the countries of Peterborough, Northumberland, Haliburton, and the City Kawartha Lakes.
Location: 200-130 Hunter Street West Peterborough, ON K9H 2K8
Phone Number: 705-876-1292, Toll-Free 1-800-461-1909
Hours: Mon, Thurs, Fri 8:30 AM – 4:30 PM, Tues, Wed 8:30 AM – 9 PM
Email:
Website: http://www.fourcast.ca/